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SUBMIT YOUR ORDER


As you well know, many elements must come together before you are ready to send your product to market. At Universal, our in-house state-of-the-art facilities and our well earned reputation for quality and reliability are your assurance that you will get the best product and the fastest turnaround.

To expedite the processing of your order, please provide the following:


1.


Signed Price Quotation
Carefully review the price quote you received from Universal. Make sure all quantities and specifications meet your requirements. Sign the form send it along with your master. This will serve as a confirmation to proceed with your order.

If you find the quotation to be inaccurate, please consult your sales representative prior to submitting.


2.

Project Master

Enclose your CD, DVD, Audio or Video Master marked with your quotation number. The sound, motion and overall quality of your final project will be an exact replica of your masters. Review all prototype materials prior to submitting, and remember: What you see is what you’ll get.

For compatible master formats, please refer to the input media portion of our website.

If your master is not in a compatible format, Universal can provide seamless transferring services for an additional charge. Request Quote


3.

Graphic Design

When submitting a pre-designed project , be sure to provide complete graphic layout on disc. Universal will output the film, or transfer your design from computer to plate, and send you a PDF file or match prints for your approval.

To ensure the accuracy of your supplied design files, please visit the Templates and Specifications portion of our website before sending us your disk.

Please separate artwork of Disc or Tape Imprint and Paper Inserts or Packaging Artwork onto two separate discs.

Artwork files may also be uploaded to our FTP site.

Be sure to mark all graphic files with your quotation number.

Check the list below to ensure our systems’ compatibility with your files. All major design file formats are supported. We will review your files, and make minor modifications, if needed, free of charge.

Supported programs include Quark Xpress, Illustrator, Photoshop, Freehand and CorelDraw.

If a Universal Graphic Artist will be designing your artwork
, be sure to supply all ideas and photos in an organized fashion. Our design staff will work along with you to produce the look that you want. You will receive samples and proofs for your approval.


4.

IRP Forms for CD and DVD Jobs

Industry regulations and copyright laws require proof of ownership for CD and DVD replication.
To begin processing your order, we will need your signed and completed Intellectual Property Rights Forms as well as Letter of Agreement and Track Listing Forms.

These simple forms require you to provide ownership information for all content on your project, your and a list of all the tracks on your CD / DVD.

Download Forms

If you need assistance completing these forms, feel free to contact our customer service department at 877-778-7987.

These forms are not required for Audio and VHS Duplication jobs.


5.

50% Deposit

In order to proceed with your order, please submit a 50% deposit along with your master and signed quotation. The remaining balance will be required upon completion of your order.

Payments can be made with all major credit cards, or certified funds. Checks will be accepted from customers who have established credit with Universal.

To apply for credit with Universal, please complete and sign our credit application.
Link (Download Credit Application.)

These forms are not required for Audio and VHS Duplication jobs.


6.

Sending Your Order

Universal recommends sending your order via UPS, FedEx, DHL or other courier service. If you wish to mail via the US Postal Service, make sure to arrange for a service that allows you to track your shipment.

Use padded or bubble wrapped packaging to avoid damage to your materials.

Always keep a backup of all materials you submit. Universal Recording Supplies, Inc. is not responsible for masters or artwork sent to us.

 

 



 
 


 
 
 

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